Customer Testimonials
Thank you Raul i was completely impressed with the professionalism and customer service that you provided. Honesly we were luky to have an appoiment with you!
Raul and john we’re a pleasure to work with they got me a sweet deal and the process was quick John deserves a raise 😊thank you
Great car buying experience here! The salesman, the sales manager, the finance dept were all amazing. Such a low pressure sale. So different from most other dealerships. I will definitely recommend Rusty Wallis to anyone looking for a new vehicle.
Overall an extraordinary experience from start to end. Eric went above and beyond our expectations and took care of us throughout the process. We will shop again and recommend Rusty Wallace to anyone!
Overall an extraordinary experience from start to end. Eric went above and beyond our expectations and took care of us throughout the process. We will shop again and recommend Rusty Wallace to anyone!
Overall an extraordinary experience from start to end. Eric went above and beyond our expectations! We will shop again and recommend Rusty Wallace!
Visito a Rusty Wallis para todas las necesidades de mis 3 vehiculos. No confio mis vehiculos a nadie mas. Siempre son amables y serviciales, informando cada paso del proceso. Esta vez mi concejeros fueron James Rice y Julian Garcia, muy profesionales ambos. Gracias Rusty Wallis por dar siempre un excelente servicio !
I bought this car because from this dealership because I trust them as I put over 300000 miles on my previous var
The process was smooth and fast. The Advisor was professional and even reminded me of my 1st time oil change being on the house. Great service.
Professional and courteous. Provides detailed information about areas of the car. Nice touch to wash car.
Always excellent and courteous service at Rusty Wallis service department. The reason I come to them for service needs.
Ale was polite. He was answering all the questions I ask and options hi have to my needs.
I took the car in for an oil change because of a coupon special that was very good.
The staff was friendly as Timothy Hughlett explained everything very well. The complementary snacks and drinks were nice to have while waiting.
The service area was clean and well maintained. I was greeted immediately and my car was serviced in a timely manner. The only issue I had was I called and informed them I needed to get my car inspected. I was told after they were almost finished with my car that the inspector had already left for the day.
Tin is very professional and provides excellent customer service. I was also able to get my oil changed quickly.
Amazing job done. Walked in and out with the car I wanted. Great place to buy a car.
Very helpful and gave me all the information I asked highly recommend to family& friends
Very helpful will recommend to my family and friends
Your service clerk was very helpful, explained everything thoroughly, & gave great advice. Thank you Tin!👍
Excellent service. All needs were met and then some. Jason and Lisha went above and beyond my expectations.
Great experience with James Rice. He was very professional and personable. The service was fast.
Wonderful staff helped me get exactly what I wanted. Very nice and helpful with all my questions!
Employees Timothy Hughlett very professional 👏, I recommend a raise for him, handa rustywallis need more employees like him,place clean and restroom, thank you 😎
They are always very thorough and professional. They keep me informed while they are performing a service call. I have been using them since I bought my vehicle there several years ago and I intend to keep on using their services!
Tevin, the service tech was professional and kind in spite of my frustration with the problem. I have been waiting for a recall part for over 9 months. When I was notified about the issue it stated the car can stall possibly causing me to be at risk. I felt hostage to this problem as I did not want to drive far from home or travel for fear of car breaking down. I have lost money renting a car to go out of town because I did not feel safe driving my Honda Accord. Even thou it’s a great car ...
very fast service. I was appraised of progress, and eberything well explained
Great Experience! Booking a service appointment online was easy. Once I dropped the vehicle off, they went above and beyond to communciate the issues, explain the repair and costs, and keep me up to date on the progress of the repair. It was also very reasonable from a cost perspective. I recommend!
G o o d v e r y n i c e t h a n k y o u
Tevin is a great service technician. He is professional and responded in a respectful manner in spite of me taking my frustration out on him.
Excellent
Eric helped me by finding exactly what we were looking for as for in a fully loaded vehicle Explained every feature and updates on the new models .
This location has the best service and quick!
Rusty Wallis service department is exceptional! The advisors and technicians are always professional and courteous. Michael was my adviser and took care of my repair ticket without me having to drop off my car in person. My car was towed to the dealership on Monday and returned to me on Tuesday. I appreciated Michael’s professionalism in working with me on the repair. Thank you!
Love the personal service and quick experience. Would highly recommend!
I like the sale person and the person in charge of him I like the way I was treated when I came into Rusty Wallis Honda. I have come to this dealership before and also received excellent service. I love it!!!!
Excellent vehicle and customer service. Will return for service on my Honda civicin the future.
Quick turnaround on service Price reduced for services I didn't want. Courteous treatment by staff.
(Translated by Google) Well (Original) Bueno
You guys are straight to the point. No bull! Thanks for making a car buying easy.
Salesman Luciano was excellent to work with. He understood what I was looking for and we were able to find the right car quickly.
Eric CollierSr and the whole Rusty team (John, Alliona Carroll and Wade) were very supportive during the whole process and helped me to get the new CRV car. I highly recommend the Rusty team to get your new car.
Amazing people and a wonderful experience. It was fast and friendly, and drove away in a beautiful car at a great deal.
I have would have to say, I was not excepting the Hallelujah Thank you Jesus Car Services, I received at Rusty Wallace! Micheal was able to go above and beyond what was expected. He has got to be the best Service Advisor, In the DFW area that I have met. I came in for a Diagnostic on my car Acura and Honda was not able to make the repairs. Micheal called Acura on my behalf and got the correct information for me ! So thank you Rusty Wallace for having the best Advisor on your Team!
Any time I take my vehicle to be serviced at through the service express, I am greeted promptly and I am provided with excellent customer service. I specifically ask for Julian Garcia who makes sure my car’s needs are met and he explains issues to me in a way that’s easy to understand.
Eric was exceptional salesman, very knowledgeable and thorough. Finance staff was also very helpful. Everyone was extremely professional and pleasant to work with. Highly recommended. 5 stars! Thank you.
Great customer service! Very attentive and made sure everything was good and was well done!
A+, everyone was excellent. I would definitely do business with this location again. More words more words
The Best Honda Dealership for service, always helpful and friendly.
Went in for special (19,99) on oil change at appointed time. Everything was good.
The salesperson welcome me. He was polite, asked what was my needs and what type of car i was looking for. He was professional, polite and kind. Chinh le was the best salesperson i have every had.
Efficient and professional! Express Service Advisor Julian Garcia was excellent! Express Service Advisor Julian Garcia was excellent!
I will always choose Rusty Wallis Honda for my vehicle needs. From buying, maintenance and now also selling my vehicle. As promised I was able to sell my preowned vehicle without having to buy one of theirs! Eric Collier always makes sure my experience is excellent each time!
Was a good experience and the service was done quickly. So far very happy with the service.
Already did a write up about this car purchase. Please see that, all went smoothly and professionally. Was great
Great communication and very appropriately friendly genuine sales person. Would definitely recommend and buy from this dealership again. We forgot our title and they were willing to work with us to get it to them. Luciano was our salesman and was very professional in handling out CRV deal.
I felt very welcomed once I arrived and I was out in a timely manner.
Everyone is great at Rusty Wallis Honda. Would recommend to everyone. I do have a question. Why don't you balance the tires when they are rotated? I am under the impression that they are balanced for the position they are in, won't they be unbalanced when they are put in different positions?
great service and work completed in a timely manner as promised. It is all good!
I would like to take a moment to commend James Rice at the Rusty Wallis dealership on Shilo Rd. I was getting my car serviced there this morning and I overheard a conversation between James Rice and a customer. His appearance, manner and decorum were outstanding! He was attending to an elderly woman who just got her car serviced. I was impressed how he took the time to explain the significance of the inspection of her car, item by item, which all items needed little immediate attention, but he did advise her of a nail in the side of one ...
EXCELLENT service! This dealership is the absolute best! My service has always been top notch each time I have taken my car for service. Great job Rusty Wallace Honda!
Rusty Wallis Honda has been servicing my vehicles for the last 10+ years. The staff is always professional and the service is exceptional. I appreciate that the Service Advisor, Lisha Halpin kept me informed of the status of the repairs on my vehicle and the repair work has resolved the problem reported.
Service is Always Excellent, 4years and no complaints at all
Yes, it was a very pleasant experience at Rusty Wallace Honda in Garland, Texas. Mr. Morales was very knowledgeable and professional with me. I really like the fact that it didn't take long at all. I was in and out. I would recommend this dealership to anyone looking to buy a Honda!!
My requested oil change was performed timely and the agent was thorough in explaining the findings.
Great 👍
10/10 🙌
We really liked the treatment we recieved from the agent who Was freindly and helped us a lot very nice business and good cara
I bought my Honda here and had the best sales service and then when I came back for maintenance and an upkeep I received the most diligent and friendly service there as well. I will always be a fan of Rusty Wallis and their staff!
Sales and finance went above and beyond. Easy process. Good pricing. Will be a returning customer
James Rice was wonderful. He went above and beyond regarding my maintenance plan and what was covered. He had to make a few phone calls to straighten things out but got it all taken care of. Thanks James
Service department was great. Quick, clean and courteous. Jason was very professional. Will go back again.
Chen was awesome. He got me in and out in under 3 hours. Quick, courteous and got the deal done for me. I'll definitely reach out to him for my next deal.
Manny went above and beyond to help us with our car purchase! Will be back
Rusty Wallis Honda have amazing staffing,they did excellent on marketing and they are all so welcome…I would recommend this if possible 100 times.
Great experience! Jeff, Eric, Manny & John were very helpful and nice and explained everything. They definitely went out of their way to help us with my daughter’s vehicle.
James Rice is the best... The work on my car was done in a reasonable time.
The service was great, and the waiting room was clean. There were a lot of spaces to sit.
He was awesome ! Got me in and out with a new car , it’s so shiny ! 🙏🏼🙏🏼 thank u !
Mr Garcia was excellent ! I went for oil change and he was so efficient on everything!
The entire agency team is friendly and pleasant, they answered all my questions, I received the best treatment possible.
1st time Honda buyer. Honestly wouldn’t have ever bought a Honda if it wasn’t for Luciano Hernandez. So professional, so understanding, and so knowledgeable about Hondas. The process was fast with the entire team at Rusty Wallis. Everyone was so attentive and friendly. Will definitely be recommending to friends and family.
I bought my first car from here and I had a great experience. Eric took his time with me, helped me get to a great deal for buying my first car. All the staff were very friendly.
efficient, affordable, thorough technicians, clean waiting room, personable service advisors, transparent pricing and planning, will return
Very pleasant and professional process. Will definitely be buying from here again. I look forward to being a Honda customer.
Awesome crew of people. Mr Joe is the absolute best. I moved to Grand Prairie a few years ago and but I will always drive back to Mesquite for the great service.