Customer Testimonials
Quick service, comfortable waiting area.
Quick service curious emp
The dealer is a great xompany that give a amazing service, I have to say thanks you .
Jesse is a great salesman. Listens to what your wishes are and gets the job done. Thank you Jesse!
They are always friendly, do a thorough job, and don’t try and talk you into services that you don’t actually need. We’ve been customers for years!
As soon as we got there we were greeted by Mr. Eric who was very attentive and helpful. I was a first time buyer and he didn’t make me feel like I was pressured or anything. A very sweet guy! Ask for Eric upon showing! You won’t regret it.
I ABSOLUTELY LOVE RUSTY WALLIS! THE SERVICE IS Impeccable. BEST EVER! GREAT TEAM! Wonderful experience!
Rusty Wallis Honda- Garland is always very friendly and helpful and knowledgeable. Seem to always service my car very well. I bought my Honda car there from Kenneth Boyd. He is now retired, but still always go back there to get it serviced. So far always very satisfied with their work/service!!
I had to visit several times because of check engine sign. Brian is very thoughtful in taking care and how to diagnose the situation.
Rusty Wallis Honda is a great dealership for your vehicle to get serviced and detailed!
Very nice people friendly never had a problem. Always great service when I do go
We checked all over Texas looking for the model and color my wife wanted. We found 3 in various areas. Rusty Wallis was the only dealership to follow-up with us. They checked in with us before we left Abilene to drive to the Metroplex and were professional and friendly when we got there. The other dealers had an 'it's here if you want it' mentality, where Rusty Wallis seemed more exited about us coming.
Great experience, it was my first buying experience and they made me feel very comfortable
Me & my wife just purchased a 2019 Dodge Caravan from them today & we really appreciate how patient they were with us !! We like how they went above & beyond what was needed to do to secure our purchase !! Our salesman " Jesse Thompson" was always willing to accommodate us,plus with him being a Christian man, we knew we were in good hands & we would find our next car !!! Jesse is such a great asset to your Sales Dept.,you guys are so blessed to have him as a team member !! Thanks to all members who helped ...
Me & my wife really appreciate the time & effort they gave toward our next car purchase, very patient & accomodating !! Our salesman " Jesse Thompson",its not enough words to truly say what a blessing this man is, not just to his customers, but for Rusty Wallis Honda !! He always kept in touch with me during the week, but he was always encouraging us, so I never doubted we would find our next car !! Working with Jesse made our car shopping so much more of an enjoyable experience, he's truly a great asset to Rusty Wallis Honda &...
Outstanding service! Very welcoming atmosphere, I wish service could have been completed faster. Thank you!
Courteous service tech and front desk. Asked for oil change and tire rotation. Service department respectful of wait time. Appreciated that there was no attempt to add unneeded services. Trustworthy. Will definitely use in the future. Possible improvement would be front seat vacuum with wash
Very zipped up and organized...no running around when negotiating. Salesperson not pushy or intimidating
Customer service was great. My car was finished and I didn’t have to wait long for service
great service as allways ,highly recommend them for all my needs and repairs in the future
Hubo buena comunicación y trato hacia mi, resolviendo eficazmente el problema por que cual acudÃ
Cooper provided excellent customer service, as usual. I'm very satisfied and will return for service soon.
Good and quick service, very prompt in my questions … thank you very much much much
Great service as usual Fernando Aguilar was very professional and helpful. I have been having my Pilots serviced at Rusty Wallis since 2005.
Staff is very professional and polite, very attentive! I never have to wait long for my services to be done.
We had a smooth and easy experience. Our sales person, John Williams did a great job!
Very professional, quick service, all my questions were answered, will continue to take my car to Rusty.
Always good service at rusty Wallis. I have never been disappointed when I take my car in .
Always very pleasant to visit the dealership for service cause I know that the people there are always to helpful to lend a helping hand for what ever problem the car might need.
Even though prices are thru the roof I know that the work is done correctly and I can trust the results
Rusty Walls Honda is a great place to buy a nice car so tell all of your friends
Everything went well, good staff, clean facilities, good quality parts and labor We'll keep coming
Service attendant was great and helpful - I appreciated his help. Good experience. My first visit
The staff and the Saleman especially Saleman mr Dakota. He is very helpful and great
Jesse went above and beyond his way to help us out in finding a car for my wife. He was super responsive and did not pressure us to buy something we did not need. Great customer service.
I didn’t think I’ll be able to get a car but Jesse got the job done for me. Very excited about my new car and a really great experience!
Good, but did not check tire pressure and inflate to spec as requested. Corrected issue after brought to their attention.
Eric was very helpful and knowledgeable, and patient throughout the experience. He is highly recommended, and I will refer him to anyone looking for a Honda!
Very great service, Very detailed in explaining everything. Waiting area was really clean and full of snacks and drinks. Service was also faster than expected
The service department was high tech and swift and everyone was nice; it's hard to impress me..
Very good service thanks Honda for your good customer service and very clean facility thanks
Amarae and Jeremy were dependable, efficient, respectful, expeditious, professional, and highly recommended. Excellent communication skills.
Just when we thought we was gone never find the right vehicle mr Jessy called me up and got me and my wife exactly what we were looking for.
All the staff at this dealership were helpful and friendly. It did not take long to find the car we wanted, and the process was easy. Great experience!
Service was excellent explained what needed to be done next will make appointment to fix what’s needed
Great deal on the car and Eric was very nice.Eric worked very hard for us to get such a great deal on our new civic.
Muy buena atención de parte del vendedor Jessy atenton y dedicado a complacer al cliente
Easy to get a appointment and decent time waiting for my car to come back out
Manny was fast, focused, and more than helpful when it came to my care search! We were in and out with no problems and very satisfied with the service! Will definitely recommend anyone looking to get a car and have the experience be exciting and enjoyable to go to manny!
Kevin helped us find exactly what we were looking for. We went in knowing what we wanted
Leo was fantastic to work with! Very courteous and spent time explaining everything to me.
I couldn’t be any happier with my experience at Rusty Wallis Honda. Mr. Eric Collier Sr made my girlfriend and I feel very welcome from the moment we walked up to the front door. He greeted us outside and happily welcomed us in. I am a first time buyer and was a bit hesitant to purchasing a new vehicle at a dealership, but Eric made the process so easy with his vast experience and charismatic approach to car sales. He honestly made us feel like family and I knew we made the right choice by coming to Rusty Wallis ...
Much thanks to Antero for an easier-than-expected experience during these times! The dealership had the car I wanted and process was very smooth
Leo was so incredibly helpful. I dropped by yesterday and he answered 1000 questions patiently. Then today he took care of my car, and even vacuumed it just because I'd mentioned that it really needed it. He doesn't leave you in the waiting area wondering what's happening. He checks on the car and on you often. Who knew that buying new tires could be a refreshing experience!?
Greg Fine is personable and helpful. The dealership was quick to complete work on my vehicle, and the job was well done.
AMAZING TO WORK WITH CRAIG & the rest of the dealership. They treated me like family and took amazing care of me.
FREDERICK BELL forever Honda yea
Really good people, especially since it's my first time here!! Thank you Craig Bitzer for the laughs and information that was needed!!
This is my second car I bought from Kevin and he took care of me after I recently suffered a car accident. He helped me replace my car efficiently, with what I wanted, and in my budget. He turned my frown upside down and got me in and out fast. Incredible salesman.
Kevin helped us find exactly what we were looking for and a good price. He did not try to push us in any direction we did not want to go. He is an experienced professional. Would highly recommend ,
Mr. RAYMOND Allen understood the assignment and time frame I needed to make it to work after my service.
Very professional service oriented friendly good location good at explaining what is needed to be done
The first service for my new vehicle was completed quickly and I am satisfied with the service.
Buen servicio,rapido,hicieron válido mi cupón. Limpiaron mi carro, son amables. Y área de espera es agradable para los que tenemos niños.
Rusty Wallis does a great job; but it is so expensive. I hesitate to go to the dealer for repairs but this car is so techy, I need it done right.
Rhea was amazing in helping me with maintenance check and resolutions on my mobile vehicle.
I'm grateful to Llisha Halpin for her going out of her way for my CRV oil change service on Saturday, November 13th. I'll definitely come back.
We arrived for an oil change without an appointment. The employee checked the car, told us what needed to be done. The work was done promptly and everyone was polite.
I highly recommend Rusty Wallace Honda Service department on Shiloh Road in Garland, TX. Leo took excellent care of my car, kept me informed, was HONEST and TRUSTWORTHY. FINE QUALITIES. He also made sure that I had safe, courteous transportation to and from my home, back to the Honda service department to receive my car, cleaned on the inside and outside!!! What exceptional service!!!! Angel, the shuttle driver, was courteous, kind, personable, professional, safe driver, thoughtful and a very pleasant young man. I did of course, recommend Rusty Wallace Honda to my family and friends. Thank you, Leo and Angel. ...
My service experience w/ you was very pleasant. From scheduling appt. w/ James to check in and finally to work completion, everything was performed in a timely and professional manner. I will return.
Great Customer Service and professionalism. John Hargis was the best!! Highly recommend Rusty Wallis Honda
Polite, good and fast. They were professional. They were helpful. They were polite. They were good. They were fast considering that they are a dealership.
Excellent professional service from the staff every visit, really feel like part of the Honda family
John Williams was wonderful! He was knowledgeable and assisted us in getting exactly what we wanted, from the car to the terms. We will definitely be repeat customers and will work with John for our future purchases.
It was great and easy experience at this dealership thanks to Kevin. It was pretty easy experience
I appreciate how Kevin came to greet us as soon as we came on the lot! I appreciate how he has kept us informed, and kept our budget in mind.
Really nice dealership, nice cars , the staff are very respectful, customer service is the best! Eric was very easy to work with answered all my questions, really cool laid back guy gave me a good deal , made me feel very satisfied with the vehicle I purchased
Staff was very friendly and welcoming. Matthew and James were great to work with and helpful with getting my car. They made sure I was taken care of from the start of the process till I drove off the lot. They were very personable and knowledgeable and answered every question I asked. Jeremy also made the contract signing seamless and easy. I would recommend anyone to come here.
Service guy was straight forward and not pushy. Place was clean and comfortable. Will be back
I had a great experience with Rusty Wallace Honda today brought my 2003 crv for airbag recall the service adviser James Linton was very polite and curtious. They did 10 points inspection advised of possible issue with slight oil leak even did a car wash for me thanks James and Rusty Wallace for taking care of your customers.
Staff was very friendly and welcoming. Matthew and James were great to work with and helpful with getting my car. They made sure I was taken care of from the start of the process till I drove off the lot. Jeremy also made the contract signing seamless and easy. I would recommend anyone to come here.
I am a first time buyer. I had my mind set on something and Jesse helped me make sure I got my first dream car.
Had problem where squirrel had chewed through electrical wires. They were able to track down the wires and splice in pieces from old wiring harnesses. Saved me a lot of money and it works great.
I enjoyed going to this dealership because of the fast and friendly service. Jesse was great!
Ray Allen was the advisor soft spoken but very kind I Have not been here since I purchased an Acura. The service great I was told in advance about long wait time and waiting area was clean and had coffee. They honored coupon from another Honda service center. I will return
They went the extra mile to make me feel welcomed and I Love my Car..Thank You😘
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