Customer Testimonials
Good customer service, I got best sales person
Greg Fine (Service Adviser) was attentive, courteous, and customer-oriented during my visit to Rusty Wallis Honda at Shiloh and I-635 in Dallas. My car was towed to the dealership. After I informed Greg of the problem, involving what appeared to be a fiberglass shield/barrier, behind the front bumper grille and in front of the engine, dragging the ground on the left side of the car, Greg took a look under the car and diagnosed the problem, indicating we can take care of that in the Express Service area. My car was dropped off at approximately 11:00 a.m. on 05/26/22, and ...
It was a great experience and Mr Eric helped with his wealth of experience to buy a new car. I’m enjoying my car.
Customer friendly and very professional. Kept me posted on the status of the car. Will return again...
always nice, when I have to get my car service
Friendly. polite. they listen to your concerns and do something about them.
they did a great job.. i'm amazed at how fast they did it..
I would like to say thank you for your help and experience to help me out with my new car all the staff was vary nice and friendly Thank you I would send you any one that needs a new car.
Fernando is incredible. My entire experience was great. Will continue to take my business solely to Fernando
I got my Honda serviced here & they did a great job… My car was done on time as promised
Excellent service
Spoke with Darryl in the parts department regarding replacing a weather strip. Darryl took the time to help me identify the specific part that I was needing, confirmed there was one available, and pulled it for me while I made my way there. Great customer service.
i recommend buying a car here but don’t recommend the service department..Dont buy the extended warranty either.service department will try to do the very least on what you already paid for upfront..
John Hargis is my man. I live this dealership and the service provided. Just need more car options. I wanna Civic
su profesionalismo y su onestidad
Awesome service and much thanks to Eric Collier for helping me get my first vehicle. Great assistance and very understandable. The whole process of the vehicle was fast. Much thanks!
Customer service is great. Service advisor took the time to explain the service completed on my vehicle.
great great great service go over there highly recommend
Great service and great people
It was absolutely amazing the service was incredible and Dzan helped me with everything i needed and got the price where i wanted it
very courteous and professional. got my car serviced in a timely manner.
desire to help and professionalism of staff
Thank you so much for the service and recommendations on the care of my car.
My service Advisor, Brian S, was informative as my issue ended up being an insurance claim. He kept me updated, and I appreciated that. Thank you, Brian! You went above and beyond. I plan to return.
Kevin Harper did a great job getting me into a new Ridgeline when they were very hard to find. Kevin was always available, pleasant and professional. He hustled to help me with whatever I asked! Thanks Kevin!!
Best service ever. They are honest and very caring about the customer. Service is exceptional and they try to get you out as quick as possible. I recommend Rusty Wallis over any other Honda dealership in the metroplex. I have dealt with other Honda dealerships and have never received the service I get from Rusty Wallis.
Our salesman , Dakota was excellent!!!! Answered all our questions and Everything went very smooth!!!
Erica was a great help with helping me and my wife choose the CR-V we needed. He also constantly kept us updated on the arrival of our new CR-V. Eric is a very professional, friendly, and understanding salesman. This was my first time purchasing a vehicle from Rusty Wallis but it won’t be my last.
Isaac A. is attentive and professional. Faculty was clean and cozy. Other staff members seem to get along well.
Great people to work with. Does an excellent job in a timely manner without a whole lot of wait time.
The staff is very courteous and their customer service skills are super. I would like to see more women 🙂
Muy profesionales amables es mi segundo carro que compro a pesar que ay poco inventario
Was spending the weekend in Mesquite when my Odyssey started giving me trouble. It was a sticky situation since I was staying at a hotel with my 11-year-old, didn’t have anyone to help me out or get me to and fro, and we had an important even we couldn’t miss while there. But it all worked out! They were fast and friendly and Brian/Bryan patiently walked me through all my options. They also offered me shuttle service which was *extremely * helpful. The customer waiting area is comfy and well appointed. My son and I watched a lot ...
Eric helped so much when it came to me buying a car. Would definitely recommend they really help you out.
Greg was a very helpful and friendly service advisor. We had a great experience overall.
The best sale person to work with no pressure at all. I have a good experience to buy at this dealership.
After making a phone appointment the day before, I took my Honda Fit into the dealership @ 1:00p. on a Wed. to get an oil change & filter. Ray was the service person that handled the servicing of my car. In the time I waited, I had a light lunch from food bar & the vending machine. Ray had my car ready within the hour, & the final service charge was the same as the origional discounted price quoted to me. Nice.
I always have a great experience when visiting this dealership. Everyone there is extremely friendly and helpful and always has kind words. All in all you feel a great atmosphere every visit.
Nice and friendly service, quickly completed the services that I came in to relieve, I recommend they service to anyone.
Eric collier was a big help during the purchase of my new car I highly recommend him.
customer service, thoroughness in checking vehicle and pleasant atmosphere in waiting area
I work there so yeah 5 stars all around
I originally called the Aliana helped me and got me in the door from there john williams helped me and was extremely polite, friendly, honest and attentive with me all the way till the end. all while helping 3 other customers at the same tome. john needs a raise.
Easiest purchase I ever had. Staff helped and no bait and switch. Gave me numbers and no games.
It was a great experience. They helped me get my payment even lower then expected and really gave me a great service.
Greg Fine gave me the best service and gave me all the information I needed to make an informed decision on my service options. Everyone that I spoke with was friendly and cordial. I felt comfortable throughout the entire process. The repair I needed took longer than expected but Greg kept me up to speed on the progress and I couldn't ask for a better or more knowledgeable service writer.
Good honest service knowledgeable mechanics.
service was appropriate and fast and on time, attendant was very helpful and my car was fixed same day
They are fair, thorough, quick and I can trust them with my cars. Rusty Wallis Honda Service Department is great!
They were fast and very efficient. My service technician remembered my name and was very helpful.
The service was quick and efficient. Very nice waiting area with snacks and drinks was a plus!
Friendly Service Advisors and Competent Service Technicians. These two factors help me keep bringing my Honda Pilot back time and time again.
I am extremely satisfied with all the help Mrs. Emily Alison , She have a good understanding of all the processes and are always receptive to my needs. making $12,670 weekly with $1,000 start up capital, The platform was very helpful. I strongly recommend this wonderful manager of mine, she perform a great work and strategy on my investment, and now I'm earning profits every week just because of Mrs. Emily Alison effort and trust, thank you madam for this opportunity of investing with your platform I'm so much grateful, You can also contact her at Email: [email protected] WhatsApp: +1(434) 373‑2110
Go see Greg Fine. He will take care of you Again!! Greg took care of us!!! Thank you for taking care of Harrison
We've never had an issue with Rusty Wallis. The service department is thorough and professional.
Great experience, No games, they gave me the out the door price on the cars they had available over the phone. Delivery process at the dealership was quick and easy. Very positive experience. I traveled 3 hours to purchase our vehicle and it was worth it.
Quick turnaround and excellent customer service!
Came in for hood latch recall. Brian took care of me quickly. Told me it would take about an hour. 59 minutes later he said it was ready. Service was great, waiting room was clean, coffee was good, Brian was super! No complaints at all!
great 👍 Customers ...! nice car 🚗...
Chen Le was very helpful in explaining all the details of the car. He makes buying experience simple and easy
Everything went great for my oil change and tire rotation and balance, they always treat me good. Ray Evans took excellent care of my car .
Great customer service, fast and efficient!! I took my vehicle for oil change and it was done pretty fast.
Greg Fine was very helpful in the service department! He took care of everything I needed!
Great Service! Everything was explained and went smoothly.
I appreciate the No hassle, quick, easy experience. The waiting area was a Clean environment.
I worked with Manny Morales, he was great and made sure to keep me updated on when my car was delivered to the dealership. The whole buying process was very smooth and I would recommend checking them out.
Customer service, quality work, washed car before pickup!
friendly service people and gets you in and out when getting my oil changed
Great customer service and fairly quick oil changes. I only take my car here when I need any work done. They're also very honest and fair on pricing.
Nice folks, prompt service (express oil change), good explanation of the multi-point check-up service. I've always had a good experience at Rusty Wallis.
They offer free drinks and snacks while you wait, and the representatives always make sure to go over my car repairs in detail and remind me what will need to be done on the next visit.
Super friendly and really helpful.Great service all round.
Excellent service, staff very friendly and try to help you to meet your expectations.
My wife and I have been going to Rusty Wallis for over 25 years and the excellent quality of service has never wavered and we heart RW Honda. Shout out to my service advisor in Express service: Fernando Aguilar is the Bomb !!!!!! Michael and Cheri Minks of Dallas
Jesse Thompson was so helpful from beginning to end. He was honest with our options and helped us refinance our leased vehicle in record time! We opted for the lo-jack and the technician had already left for the day so he went out of his way to make sure we were taken care of on Monday after work. He always has a big smile on his face, very professional, personable and accommodating. If we ever buy another Honda, we will be back at Rusty Wallis Honda! Thanks ya'll!
They were great and friendly The did a great job I love going to Honda.
Everyone was so friendly and professional....they did not keep us waiting all day....I will definitely recommend them to my friends and associates. thanks to Mr. Eric Collier a great salesman. I would recommend him to everyone I know looking for a car. He was great and very professional thanks Katie Smith
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