Customer Testimonials
excellent service. a car is an investment...why trust anyone else?
The team is great and very quick at providing response. Thank you for all the work done.
Picked up my 2023 Honda HRV sport yesterday. Manny Morales was my sales person, he kept me informed thru entire experience till I drove away in my beautiful new vehicle. Edwin in finance was a dream to work with. Highly recommend this dealership.
The people are friendly and responsive to our needs and requests. This is our third lease with Rusty Wallis.
Chris got me in and out of there in record time. I had to pick up my grandson but he had my brake fluid changed and an oil change quickly so I was on time everyone was polite and helpful. I really appreciated it. Even had coupons! Check it out!
Eric was very helpful and made the process so smooth and easy for me. I highly recommend him!
one of the best customers service there ill continue to bring my crv there
Dakota is very knowledgeable about the Honda's perks. Also, he was able to advise me of some things with the Pilot that was not explained when I leased my previous vehicle (same perks). The general manager was also very helpful and was able to get monthly payments affordable.
I usually dread going to the dealership but Rusty Wallis has changed my opinion if dealerships. I was going to another Honda dealership before and did not have a good experience but Rusty Wallis is now my dealership. They are very nice and accommodating and they do not pressure you like most places do. I will continue to use Rusty Wallis and will recommend them to everyone.
Great and fast service
The service is excellent and fast. Also they explain to me the status of my Honda CRV.
We were very impressed with the service and knowledge of Eric and Ms Carroll.
Eric was very helpful with the purchase of my Honda Civic. He was patient and very detailed with the process. He was kind and thoughtful. It was a good experience.
Excellent customer service, I worked with Bernard and Jeremy, both are friendly and very professional.
Mr Harper & Mr Pullman and the lady manager (forgot name) were simply AMAZING. I have them a hard time but they were professional, courteous and got the deal done! Eric got scuff marks off my car and referred a great body shop! I love this dealership and will be referring them!
Great Customer Service and environment. No wait time and was in and out in no time.
I was very happy with my car servicing at Rusty Wallace. The service advisor (I can’t remember his name, sorry) listened to me, actually called me when he told me he would, and went the extra mile to address my issue. This is in sharp counterpoint to my experience with Lute Riley Honda.
(Translated by Google) The staff is very friendly and the service is good. (Original) El personal es muy amable y el servicio es bueno.
Professional and helpful with the car buying process would recommend to my friend and family
Ashley Adams was very friendly and professional about the service on my brakes. She was also informative and helpful with all my questions. Excellent customer service.
I wanted to buy a honda CR-V hybrid and Rusty Wallis honda provided the color of my choice with good price.
Honda Pilot 2016 had keyless start system problem. Shop adviser Ashley Adams first tried to update software and used warranty to replace auto idle restart switch when mechanic suggested. Thanks to Rusty Wallis employees for helping me to resolve this issue.
Had the pleasure of dealing with Ashley Adams as my service advisor. Great service and very professional. Service was done on time. Overall 5 star experience! I'd highly recommend this dealership.
Barbara was wonderful to work with.
The customer service was great...and the service to my vehicle....was fast..and ..didn't take too long. ........thank u
She was professional and knowledgeable a problem solver, the main reason I purchase my cars and have them serviced there.
Excellent car buying experience! 2nd time buying here and it’s worth the drive from McKinney. Kevin in sales was amazing and so was Edwin in finance! No tricks, quick and easy. Would highly recommend!!
Great service handled my van issues that wasn't handled properly by another Honda dealership.
Service tech Peter saved me hundreds of dollars , hooked up phone & Bluetooth, took good care of me
They are fast 💨
Carmine was a pleasure to work with.
Had Another Wonderful Experience At Rusty Wallis Honda With My Trade In For Another Honda. Eric Was Very Professional, And Helped Me Get A Great Deal. Excellent Customer Service ~ Thank You Eric !
This was the easiest car purchase I’ve ever made! John Williams made the ordeal simple and pleasant
Good Costumer service, the team is very nice, easy and fast to do business with them. Thanks guys. I love Honda Rusty Wallis.
Eric is a true professional and he was able to make my car buying experience an enjoyable one. He went above and beyond to accommodate me in order to get the deal done. I am 100% pleased with my purchase and would recommend going to him if you are needing to purchase a vehicle.
Rusty Wallis Honda fixed a recall issue that another Honda dealership didn't want to repair. I let Rusty Wallace know & they got too it...fixed it now I am A ok with a job well done!
Manny was great in helping me out with my car. I wouldn't have asked for anything different because he exceeded my expectations.
still the best service
muy buen servicio I today là atrncion
the overall service was indeed excellent; including the Staff !!!
Good customer relationship and maintenance review. I was oversatisfied for the services and am thankful for that, all department included.
I have been a very pleased Rusty Wallis Honda customer for many years, I am on my 7th lease & before that I purchased used cars. My salesman, John Hargis, is a personable, knowledgeable, go-to fella that takes very good care of my automotive needs. Today he was help in identifying my issue. Usually I'm in for an oil change & those folks over there are great. Today I dealt with service, Lleshia had me in & out in a much shorter time than we thought. Hats off to service. Everyone is very polite & greet you with a ...
Best car buying experience EVER!!!
I found the service good, the staff were polite and helpful, the work was done quickly, the communication was clear and helpful, and the shuttle availablility was appreciated.
I purchased my Honda from a different dealership but decided to come here for a low tire. They found a nail and immediately came out to let me know. They repaired and I went ahead and requested a tire rotation as well. Everyone was friendly and I was in and out pretty quick for being a walk-in.
Brian was super helpful, and informative on my service needs. I would definitely Recommend getting your Honda service here if, you want it done right by the professionals!
I was in and out fast with my brand new Honda 🤗 Jesse and Manny were very helpful!
Eric was very helpful in making sure I found the car for me. I recommend visiting Rusty Wallis when buying your next vehicle.
The service was amazing! They even took my husband to work abs picked him up! Thank you Honda of Rusty Wallis
I love the express service bays! The service administrator sat down and explained what was done.
Working with John Williams was a great experience. He was knowledgable and patient with us as we shopped for our new Odyssey. Then once we decided, Mr. Williams made process was quick and easy, keeping us informed of every step.
It was a very nice and fast experience. I will definitely return. Mr. Williams was on point and very nice and so was the GM.
Llisha Halpin was my service advisor. She was professional and explained the work needed for my car. She checked with me and gave updates on the work as I waited. I have used this dealership for many years and will continue to do so.
Chen and Edwin did a great job... We were in and out of there in less than an hour.
Would have given a 5 star rating but my son and i both did not see the big hole in the drivers side seat until we had just bought the car. It would have been professional to have pointed out the damage and to give us a number of a company that could repair the seat. Even an estimated cost. Other than tat everyone was a delight to work with.
Peter was efficient, quick, and polite. Further, he called me when he told me that he would, even though he didn’t have an answer for me yet. He followed up later with a resolution. Overall, great customer service.
The people there remember you and genuinely seem happy to help This dealership is the first one I think of when I want to get a car
One of the best service experiences I have had at Rusty Wallis. The service advisor went above and beyond to save money and help fix a long-standing problem.
Peter Tran was so nice and made my whole experience very easy. He kept me informed on what to expect throughout the day and scheduled a shuttle ride home while I waited.
(Translated by Google) Very good attention from the seller and the financier my third car that I bought in this store (Original) Muy buena atencio de parte del bendedor y del financiador mi terser carro que conpro en esta tienda
John Hargis is the best of the best from start to finish. He is professional, genuine and makes the buying process a breeze. It’s my second time buying with him and I know I’ll be back for my third. Manny GarcÃa in finance is also wonderful. I had an excellent experience at Rusty Wallis, thank you!
The technician that was helping me was very thorough in explaining what was needed for my vehicle and what needed to be done.
Rusty Wallis Honda is where I purchased my 1st Honda in 2018 and I returned in 2022 for repairs which I still received great customer service.
Y'all are sneaky boogers, but Chinh totally earned his rep. I would've agreed to destitute-encompass-sales if my mom hadn't been there. Super impressive! Y'all rock and I love my new car! I would point out that it's not actually the car I wanted and planned to drive-it's the next trim up. Chinh has mad skills.
Tried very hard to get us exactly what we wanted and to make sure we were happy.
I have used this dealership for several years and the service has always been excellent.
This is my first visit to your dealership and I was really impressed by your excellent customer service. The lady who helped me schedule the appointment on the phone was very patient, answering all my questions and helped me book an same day appointment quickly. Once I arrived at your facility, the customer service representative (also a lady but not quite sure whether it was the same lady I talked to earlier on) demonstrated professionalism throughout check-in and check-out and I was able to get the side mirror assembly installed and state inspection done timely. By the way, the waiting ...
My Mom and I went to Rusty Wallis and we went to Mr.Eric and we told him the kind of car we wanted and he helped us thru the whole process.
Your sales associate and finance rep were great to work with and made the process of purchasing a new car very simple and quick. It was an easy choice to work with your dealership and Chinh.
Very helpful and nice first time there
Very professional and helpful. When I arrived at the dealership, a saleman greets me with open arms ready to help me with anything I ask about the car that I was looking.
They seem like they offer honest analysis of what the car needs and doesn't need.
I got a good deal working with Mr Eric Collier on getting my brand new 2023 car. Mr Eric Collier was patient, knowledgeable and welcoming. And did I mention, I got a good deal!!!
Although purchasing four new tires was the last thing, I wanted to do two days before Christmas, Brian Stevens, at Rusty Wallis Honda made the experience worth it! He was prompt, courteous, and informative. Thank you, Brian Stevens for taking care of me. Happy holidays!
Brought vehicle in for service. Worked with Peter. He provided great customer service. and got me squared away in a timely manor. Thanks Peter!
Mr.Collier was very helpful and took his time with my family and I during our purchase.
They are good. all people are very friendly and quick in process
service is alway fast n workers are nice
The sales men and women at Rusty Wallis were all extremely friendly, and helpful at finding MY CAR.. especially Dakota Reynolds who was fantastic! He went straight to work looking for me a vehicle as soon as I spoke with him & mentioned what I needed. His level of expertise made my purchasing experience phenomenal..!! Thank you Rusty Wallis, and thanks again to a true American, Dakota Reynolds, for all your help!
The associates were friendly and professional. They helped to resolve my issue in a timely manner.
The sales men and women at Rusty Wallis were all extremely friendly, and helpful at finding MY CAR.. especially Dakota Reynolds who was fantastic! He went straight to work looking for me a vehicle as soon as I spoke with him & mentioned what I needed. His level of expertise made my purchasing experience phenomenal..!! Thank you Rusty Wallis, and thanks again to a true American, Dakota Reynolds, for all your help!
Superb experience. The staff were all so helpful with all of my questions and concerns. I would buy another vehicle here in a heartbeat when the time comes.
Service is always quick and easy. Staff is always polite and helpful.
Excellent Service!!
Rusty Wallis Honda, has provided me with excellent service when I come in and get my car service. I can truly say I have never been there an hour. With service like this keeps me coming back. Well done Rusty Wallis.
Excellent service, it is always a great business experience!
Excellent service, great team and Jessy Baez was so helpful.
I went to get my new car, Mr Eric Collins worked with me and my family. He is very knowledgeable and patient. I got good deal.
The Rusty Wallis sales team, Eric Colliier particularly, were fantastic! Knowledgeable and friendly. Highly recommended.
A most pleasurable, comfortable experience, from beginning to end. Carmine Liuzzi was so easy to work with, friendly, accommodating. Edwin Banale and Manny made paying as easy as possible. The receptionist was so friendly. The manager was gracious. A five star experience. And we LOVE our car!
I came here for an oil change, Great customer service! and everyone was very kind
The service is great!!!! Jackson Logan was my service advisor when I was in last weekend and he was wonderful!!!
My experience was top notch! The professional and attentiveness was like no other. I came in to look at a 2013 Honda Civic and left with a 2019 Honda Accord! They do an amazing job working with your credit. I left very happy after my interaction with this amazing crew. I will be sure to send all my family and friends to Rusty Wallis Honda!!
The express service department is very fast and helpful!
Greg Fine was my service advisor and I totally freaked out when I found out he left. He knew me and my van. I was even considering tracking him down and go where he went but Ashley put me at ease. I'm glad to say I have a new advisor.