Customer Testimonials
On-time service appointment! Staff were knowledgeable and friendly. First-time customer. Will be my go-to service center for the future.
Awesome experience here. Chinh Le was the best salesman to work with, got me what I wanted and did it quickly. John Pomroy the finance guy also was amazing and very quick! Definitely recommend this place!
Good job and custemer service nice, very fast work. Thank you. Good experience, at honda.
Exceptional experience with Julian Garcia in getting me in and at within less than an hour.
Everyone was great to work with! Chin was a great salesman and really listened to what I wanted!
Amazing service Loved my experience here I would come back again for an oil change
I had the best experience at Rusty Wallis Honda. Luciano Hernandez gave me the best customer service he was very professional, made us feel family and did great helping with my choice of my Pilot I’m in love with it thank you all for all the attention and help you all provided. Met Mr. Rusty love this place will definitely give 5 stars and recommend this place to friends and family. Thank you Luciano H
Great experience! Ale Drake was very outgoing, efficient and knowledgeable on how to get the best deal!
Willing to listen and work with you. No pressure. Professional. Honest and efficient. Respectful of time
Got me in conveniently for recall when local dealership could not. Done while I waited. I’ll be back
All service personnel are kind, professional, and very knowledgeable while servicing my vehicle and handle service issues in timely manner.
Where do I begin. Well I needed a quick upfront and easy lease for my wife who stays in Dallas. I was visiting from Arizona for a few days arranging finances. I had called 3 Honda dealerships and only 1 answered my questions (Rusty Wallis) appraised my truck and came back with a lease we could afford. It was all done in record time from my phone. It started off with Rudy the sales associate, whom was very polite and answered all of our initial questions. Rudy also went the extra mile to get us in contact with Jeff Wallis. Jeff Wallis ...
James Rice, the service counselor listened to my request and accomplished the service order in a timely manner.
Service advisor was very helpful and attentive. It was my first time at this dealership getting my car service I will return.
Everyone was wonderful and helped me get into the vehicle I was interested it. They were interested in what was important to me and why. I had purchased a similar vehicle from Rusty Wallis Honda about 20 years ago, and knew when I needed a new vehicle I would go back.
I needed some recall repair completed on my 2024 Honda Crv. They got me in asap. Timothy was responsive and very helpful. They are located so much closer to where I live. My dealer of choice now.
Muy buen servicing gracias x su amanilidad pronto regresasr3 Como podre comprar otra con quien
Timothy Hughlett provided our Greatest Customer Service experience in a while! Please promote immediately, thanks!!!
I give Rusty Wallis an overall 3.7 out of 5. I have a love hate relationship with them. I’ve gotten 3 vehicles here and Eric Collier Sold me my last two! Eric is my favorite salesman in the whole world and he is the reason I came back a third time or I promise I wouldn’t have came back! Finance process here is always frustrating for me. Last two experiences with financing was a nightmare. John Pomroy in finance couldn’t deal with my frustration very well and had an attitude and was rude over the phone. I do not recommend ...
Friendly staff soon as you pull up they greet you and asked what services you need. And they asked you to wait in the lobby which has refreshments thought that was pretty awesome
Everything went great! There was minimal haggling to get the pricetag where we needed it to be, finance process went quickly and smoothly, and Chin even helped with the delivery of the vehicle much further than it should have been. Keep up the great customer service! We will certainly be back down the road.
Thank you so much Raul for helping us and to all the team at Rusty Wallace .
Los recomiendo! fueron muy amables y me ayudaron a encontrar una excelente opción para mi.
everytime i visit for car service i get the upmost care and service that’s available
A great place for car service, james my advisor was very professional and accomodating. Keeps me updated of the status of my vehicle.
I went to Rusty Wallis because I received a 30% coupon from them in my email. I called to get a quote on cost and scheduled service several days later. They honored their pricing and service was quick and staff was very friendly and helpful.
Everyone was helpful and worked with me to get to a deal I was happy with
I had the BEST experience at this dealership! Immediately Eric Collier was attentive and ready to tend to my needs. He was patient and an active listener so he was able to provide me with the exact car I would want and more! I will always go back to Rusty Wallis.
Chinh-le and Alliona Carroll provided a great buying experience for me in the purchase of my Ridgeline. They were very attentive and listen to my requirements and worked a great deal for me. I highly recommend Chinh-le and Alliona Carroll at Rusty Wallis Honda.
Today I bought a 2025 Honda Civic from a salesman by the name of Eric along with Mr. Welch. Today was the best day this year!
Whenever my car needs maintenance I take it to to this dealership and they do a great job. Julian Garcia provided excellent service.
Tevin, my service rep, was very helpful, friendly, and careful with my budget. He made the maintenance and repair process almost painless!
Julian Garcia, at the express service, was great. He took good care of my car service. It was fast and efficient. The only thing, not the dealer's fault, there is construction around the area - so finding the place was a little hard. Overall, very pleased with the service received.
Overall, the service was good. The one complaint I have is that a worker left a Coke in the car after everything was finished.
Rusty Wallis Honda is always so helpful, friendly and efficient in their service. They are also extremely attentive and transparent. I stopped for an oil change and tire rotation, but asked about getting my 30k service. They quoted me 2 hours, which was more like an hour and a half. Everything was done and I was on my way.
I have been taking my car to this place for maintenance, so far I haven’t get any complaints
Fast, friendly, and efficient service. I requested to speak with the service tech and he took the time to hear my concerns out on my car. We'll be returning for future service and this location.
Tevin Smith was very courteous and helpful. He kept me informed of progress of repairs and also saved me money. I am very pleased with service.
Honda corporation thanknyou so much for helping me. I haven't had a job all year and have suffered extreme persecution. Thank you for fixing my car.
They were good and quick and got me exactly what I needed. I had a hard time with the price increasing, but that is just how car dealerships work. Even though I am a first time buyer, I know how the system works, so even though I was expecting a new monthly payment, I wasn't going to get it. They were fair and helped me along the way and didn't discriminate, which is always good.
The staff were very friendly and helpful. I came in for a routine maintenance and the service was quick.
Very good service! They were attentive and were very willing to work with us to to a place were.everyone would be happy.
My experience with them was great. Great customer service and I would recommend anyone to them
Great experience here! Very fair prices and great quality. Carlos and Manny are wonderful. So happy with my new car!
Had oil change done last evening, they were very busy but still helped me out. Rusty Wallis Honda is the BEST! Thank you James Rice for taking me through all the results of my service while they attended by 2019 HR-V.
Had a great experience taking my car in to get serviced. I would recommend this place over and over!
Amazing service from the Honda Team. The service was beyond my expectations. Communication was kept throughout the entire process.
Rudy was so awesome and helpful , thank you and Edwin so much for everything .
It is always a good experience when I have to take my car into Rusty Wallis, I never have any problems that they can't resolve.
Kevin, our salesman, was incredible. The whole experience was awesome. Everyone was polite and very, very helpful.
Chinh Le is the best, i was just looking for a new car, he told me since the minute i arrived to the dealership that i was going home with the best car, and i did, this is the best experience i ever had in a dealership, this guy is a star
Always take our cars there for any type of maintenance and they always do a great job!!
Drove Right Off the Lot With A 2025 Honda CR-V with the Help of Kevin Harper! With Absolutely No Problems.. Thank you to the Rusty Wallis Honda Staff Of Dallas Tx
This is the second vehicle I have bought from this company and the experience was great !
Muy bien estoy satisfecha con la atencion prestada fue rápido y eficiente tuve información de lo necesario gracias
Needed warranty work on my 2018 Ridgeline! Experience and work was perfect! Great experience and I hate dealers! This dealer is way above the rest!!
All is well that ends well but the service center advisors are always busier with people not present than with the people standing in front of them.
Cory was excellent and a pleasure to work with. He addressed my concerns in a timely manner
Not much car. I was expecting to tint my front window but it wasn’t so if they can courtesy tint it i would appreciate it
you are outstanding
They are friendly and attentive very profesional.we liked the treatment we received.we will recomendar them to friends
Awsome Service! Explains to you every details you need to know. James Rice is very exceptional and very helpful to me.
Tevin worked with me in getting my cars A/C and fuel pump fixed. And everything was covered under warranty! He was a huge help, and I look forward to my next service appointment!
My car is making a grinding noise in the morning when I first drive it. Took it in but they were unable to find anything wrong and believe me they had it 2 or 3 days. Thank you Tevin and Jason also Adrine the tech who drove with me trying to find the problem. Rusty Wallas is the BEST! Always there when I need them.
Efficient, prompt and courteous service from the service staff to the receptionist who kept me informed; also they had a nice, clean waiting area.
Eric was super helpful and considerate with it being my first time buying a car!
I was attended very well. The job was excellent. I would recommend it to others.
Best service dealership I have been to in the DFW area. Quick service and I was explained everything.
James was very pleasant and took care of us. Thank you very much. Thank you!
(Translated by Google) Excellent service, very happy with the Buy from my Car 👍👍 (Original) Excelente servicio , muy feliz con la Comprar de mi Auto 👍👍
I’ve been working with Kevin for years! He is the best of the best!
Thank you for the excellent and friendly service from Patrick James and all others who serviced my vehicle and also. the cashier!
My visit to Rusty Wallis service center was excellent. Usually, I have to wait in my car for a service advisor to come out but this time my advisor came right over to greet me. Kudo's to Julian.....I was in and out in not time.
Jesse Baez was so awesome!! He was very helpful from the beginning to end. Was very easy to work with him.
Tevin was very helpful. I would want to schedule with him again for any of my Honda service.
Rudy was great, really fantastic!
2nd time buying a car at rusty Wallace and our experience has always been great. Would definitely recommend to my friends and family
Tevin was AWESOME! He originally called to let us know our 30K service was done and gave us the price. When I came to pick up the car, he explained that 2 of the fluids did NOT need to be changed. That is the epitome of honesty. He could have easily changed the fluids unnecessarily, but he was honest. WOW JUST WOW! BRAVO TEVIN - I will ask for you every single time!
Rusty Wallis has provided me and my wife excellent value, whether servicing new or used Hondas we've purchased directly from them or elsewhere during the last 25 years!
Tin is always awesome. Very easy to work with and is always happy to answer all my silly questions
Timothy did an excellent job in getting my unexpected flat tires in and replaced. I highly recommend this dealership for all of your maintenance needs.
Great experience in buying a vehicle. No high pressure tactics. Courteous employees. I was in and out in a very reasonable time. My sales person, Rudy, was exceptional and I would highly recommend him for anyone interested in buying a car.
Fair assessment of my needs; fast service. I thought I needed two tires, but ended up only needing one. I could have been told to buy the second, but wasn't. I appreciated that very much.
The sales and finance staff were very helpful and we were able to find our car quickly
Timothy excellent service on the phone recall resolved all staff cheerful and courteous 5 star
Mrs. Red has been delivered there, and I was informed and kept up to speed.
Everyone was very courteous and polite. Great customer serviceWas in and out in a good amount of time
Great service person Timothy Hughlett. Fast service. Problem fixed. From start to finish this service call was very efficient.
Thank you for the great service. I would for the car to be better dried after wash
Got the job done well and were very efficient doing it; explained what needed to be done with no pressure to do more. Keep up the good work! Thanks for a no hassle experience!!
I took my car for a tire issue it was fixed very quickly. Thank you!
The employees were very courteous and polite. They had great customer service and were quick.
Fast conscientious professional location price I enjoyed the service Did not require a lot of my day
I had a very positive experience at Rusty Wallace Honda. I would recommend to include them in your vehicle search.