Customer Testimonials

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DealerRater May 25, 2024

The customer service was superb. I’d definitely come back to the dealership for my future service needs.

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DealerRater May 25, 2024

Tavon Smith at the service desk was very helpful and professional. His customer service was outstanding. If I have any issues with my vehicle again, I will definitely bring it back to this location. You can't put a price on customer service. I give him a 20 instead of 10.

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Google May 24, 2024

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Google May 24, 2024

Chinh will make the deal happen!! Went above and beyond and didn’t feel that i needed help at all i was there in and out with value and great customer service Thank you Chinh

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Google May 24, 2024

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Google May 24, 2024

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Google May 24, 2024

Quick, through, professional service. No surprises, no attempts to upselll unnecessary services. Comfortable waiting area.

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DealerRater May 23, 2024

My part had to be ordered but the repair was completed in a prompt manner.

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Google May 23, 2024

The advisor James Rice was very knowledgable and helpful.

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DealerRater May 23, 2024

Eric Collier, Sr has been my salesman twice now and both times he has gone over and above in his service. I would suggest anyone I know needing a car to contact Eric Collier, Sr!

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Google May 23, 2024

Fast and friendly service with an awesome waiting area. Great coffee and snacks

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Google May 23, 2024

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DealerRater May 23, 2024

they take great care of all their customers and being transparent of the service repairs being done

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DealerRater May 22, 2024

He was really easy to talk to...He explained everything very well..very helpful...I will be back.

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Google May 22, 2024

I went in for one thing and they took care of more than I expected, Llisha and the service team are awesome 🤩 can’t wait to trade in

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DealerRater May 22, 2024

Needs more info direction for service and quick service (repair and oil change different ways)

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DealerRater May 22, 2024

Services center is very fast and efficient. Guaranteed and secure. Nice people team, manager and technicians.

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DealerRater May 22, 2024

Me atendieron bien el asistente muy amable y fue muy rápido el servicio se tardaron de 45 minutos a una hora aproximada ment

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Google May 22, 2024

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Google May 22, 2024

(Translated by Google) Excellent service. Agile and fast. Very friendly staff. I recommend them. (Original) Excelente servicio. Agil y rápido. El personal muy amable. Los recomiendo.

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DealerRater May 22, 2024

Service is very nice, greeting happy. Waiting room clean and has snacks, water and coffee . I liked this dealer and recommend for everyone

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DealerRater May 21, 2024

Awesome, efficient service. No one was pushy, yet they were all helpful and committed to customer service.

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Google May 21, 2024

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Google May 21, 2024

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Google May 21, 2024

Very happy with my overall experience. All extremely professional as always at Rusty Wallis.

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DealerRater May 20, 2024

Yes, from the general manager to the finance department and the salesman I truly enjoy working with everyone involved. They treat me like family.

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DealerRater May 20, 2024

It sounds strange to say it but we enjoyed the experience. It was quick and easy. The sales staff was courteous and knowledgable. The finance and paperwork process was pretty painless.

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Google May 20, 2024

Honest, pricing, great deals, honest and helpful sales people, and straightforward and helpful customer service!

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Google May 20, 2024

(Translated by Google) The person who assisted me was Mr. Jesse, he was super attentive, respectful and attentive to every detail step by step during my visit and acquisition of my Honda Civic Sport, he always answered my questions and was very sincere, he gave me a lot of confidence during the process. process of purchasing and financing my new vehicle, really highly recommended and also Mr. Carlos Gómez was a great help, they make Rusty Wallis from Honda a great team to please and make customers feel willing to solve, thank you Mr. Jesse and Mr. Carlos for ...

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Google May 20, 2024

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DealerRater May 20, 2024

friendly employees clean waiting area snacks available clean restrooms comfortable surroundings all employees spoke as I enter waiting

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DealerRater May 19, 2024

It was first visit and everyone was very helpful. I went through the Express Lane and the wait time wasn’t long at all.

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DealerRater May 19, 2024

I LOVE this dealership! Friendly professionals who are passionate about Honda cars are a pleasure to work with! Tin Tran was so nice to me & kept me updated on my car & thankfully I didn't need much done. Dealership is always clean, waiting area is clean & there were snacks available! Although car maintenance can sometimes be expensive, I never DREAD coming here to keep my car in tip top shape! I would recommend that everyone look to buy a Honda from this dealership and always have it serviced here!

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Google May 19, 2024

Great Dealership experience. Found the car we wanted at the price we could afford. The staff worked to make everything we asked for possible. Look for Eric Collier Sr. If you are in the market for a new vehicle.

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DealerRater May 19, 2024

Tin was very pleasure to work with today thanks for being a professional s s s

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DealerRater May 19, 2024

I was kept well informed about my car’s service. Every place the customers went was very clean. Snacks available. The service took 1/2 time than expected. The car was washed and pretty. I just wish the car was dried. As I was putting my walker in the back of my CRV, my pants got wet when I leaned against the car. Water was also dripping on me from the hatch door. Thanks so much for the great service.

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Google May 19, 2024

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DealerRater May 19, 2024

Working with Llisha Halpin in the Service Department is always a winning experience. She keeps me and my Honda on the road. Thank you and please consider her for a bonus or a immediate raise. I would hate to see you ever loose her!

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DealerRater May 19, 2024

Is good place to buy a cat good service all clean really appreciate all guys

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DealerRater May 18, 2024

The person who helped me was kind, cheerful and efficient. Thank you for your help.

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DealerRater May 18, 2024

Excellent service. Professional cleaned my car done in a timely manner so I could get on my way

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DealerRater May 18, 2024

The young man that waited on me was very nice. He explained everything to me. As far as I can tell the service was gone well.

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DealerRater May 18, 2024

They have made a transaction happen that was nearly impossible, like a magician 🎩 I really, truly appreciate the finance magician's hard work and the salesman's.

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Google May 18, 2024

They have made a transaction happen that was nearly impossible, like a magician 🎩 I really, truly appreciate the finance magician's hard work and the salesman's.

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Google May 17, 2024

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DealerRater May 17, 2024

Everyone was so friendly and helpful, especially Rudy. Have already referred a friend to him!

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DealerRater May 17, 2024

Rudy at Rust Wallis was excellent. Kept his word on pricing. Very courteous and informative.

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Google May 17, 2024

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DealerRater May 17, 2024

ERICK KNOWS HOW TO PLEASE A CASTOMER, HE TAKE CARE OF US TILL THE IN, EVEN AFTER THE DEALER WAS CLOSE,, THANKS ERICK.

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Google May 17, 2024

Rudy was an excellent salesman and upfront about the cost. Service and courtesy were topnotch.

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DealerRater May 17, 2024

I’m always pleased with the service at Rusty Wallis Honda. They are always fast & efficient making it easy. They always give the best deals & discounts on service.

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Google May 16, 2024

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Google May 16, 2024

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DealerRater May 16, 2024

My service rep was extremely helpful. Great experience all around. I've been a proud Rusty Wallis customer for over 20 years.

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Google May 16, 2024

I had a very welcoming and professional sales person that helped guide me through the whole car buying process. He was very knowledgeable in all the vehicles I had an interest in and helped out calming any doubts about the vehicles I test drove. The financial department was also very charming and helped save some money. I will absolutely continue my business with Rusty Wallis Honda.

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Google May 16, 2024

Everything good except that vehicle was not vacuumed lol

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DealerRater May 15, 2024

Service advisor was very helpful, police and nice. I was waiting outside the service area for it to open and the advisor opened the door early.

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DealerRater May 15, 2024

James was patient, polite and knowledgeable service advisor who explained recommended services with associated costs.

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DealerRater May 15, 2024

Tim was courteous and knowledgeable. He let me know in advance of the charges and of my choices for the services.

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DealerRater May 15, 2024

The people are nice and quick to get what you need. Overall a great experience.

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DealerRater May 15, 2024

Went to Rusty Wallis Honda over in Dallas with my Dad to help me get a car. I made an appointment with one of the staff, Eric Collier. We arrived a bit early, and Eric was already prepared and ready to help us as much as possible. We went through the initial processes not intending to buy as we weren't able to find the specific car I was looking for, but with Eric's help we ended up going a trim above and got a good deal out of it. Once we got to the financial bit, Alliona took ...

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DealerRater May 15, 2024

I always receive excellent service. When I talk about service, it's not just about "getting what I want." It refers to having a conversation with one another respectfully and ensuring the end results keep me safe on the road.

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DealerRater May 14, 2024

Ron was my service advisor and he provided quick and excellent customer service he helped ease my anxiety about my car issues.

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Google May 14, 2024

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DealerRater May 14, 2024

Great customer service, as well how quick it was to service the car, will be back,

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DealerRater May 14, 2024

Very very quick service and smooth transaction, I was in and out in 45 minutes

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Google May 14, 2024

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Google May 14, 2024

best service ever

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DealerRater May 14, 2024

Service was excellent. James took his time to go over the inspection of my car and any other service that it needed.

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Google May 14, 2024

Well the service was ecellent

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Google May 14, 2024

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Google May 14, 2024

Great service!

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DealerRater May 14, 2024

Excellent service. Providing refreshments in the waiting room for the customers to have as they wait on their car. After service is complete they wash your car.

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DealerRater May 13, 2024

Eric is very professional and goes the extra mile to assist potential and current customers with planning for automobile needs. I enjoy working with him.

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DealerRater May 13, 2024

my first time at the service dept. very helpful personnel and the department is very well run

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DealerRater May 13, 2024

We like the way they Treat us With a warm welcome and we appreciate their business

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DealerRater May 13, 2024

Service was delivered in a timely and professional manner. Overall it was a very good experience.

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DealerRater May 13, 2024

Easy to set up an appointment, and they provided excellent service throughout getting my car worked on

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DealerRater May 13, 2024

Our buying experience was painless. Most importantly, everyone was very friendly, and they listened to our needs with the utmost respect and professionalism to help us find the right car within our budget.

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DealerRater May 13, 2024

We have been long-time customers of Rusty Wallis Honda. Great service, professional and honest staff, we will always have both of our Hondas serviced here.

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DealerRater May 12, 2024

Everyone was amazing, Bernard and Allian really made the experience feel like I was home. Good people with awesome attitudes and helped with all my questions. May they be blessed and always have good fortune go their way.

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DealerRater May 12, 2024

Fixed car drop in late in day and within estimate and able to fix same day!!!!!

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DealerRater May 11, 2024

Excellent 30k mile service while I waited. Nice waiting area. Courteous staff who kept me informed.

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DealerRater May 11, 2024

Great great great great great great great great great great great great great great great

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Google May 11, 2024

Thanks great service!

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DealerRater May 11, 2024

Fast and exceptional service. Met and expectation, with friendly and courteous agents. The center was clean and accommodating.

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DealerRater May 11, 2024

As always, courteous and very knowledgeable! Serviced my Pilot, washed it, and made it ready for a trip this weekend! Rusty Wallis Honda has kept this on the road since 2004, and I would drive it anywhere without hesitation!

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DealerRater May 11, 2024

Easy to schedule an appt and get in for service . Customer service is very friendly

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DealerRater May 10, 2024

Enjoy my visit and oil change yesterday!! Service person was great and friendly thank you

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Google May 10, 2024

Thank you, Rudy, who is very informative and respectful, a rarity nowadays. Thanks also for being VERY patient explaining all the details of my new vehicle. Love, love my new car!!! Sebastian who is very polite and helpful was an added bonus in this buying experience. Quick process too with both Manny, the fleet manager and Manny Jose in finance. This location has the friendliest staff and everyone is very professional, and the very reason I came back the second time. Great experience overall. Again, thank you!!!

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Google May 10, 2024

considering the fact that i hate going to dealerships, this one was by far the best that I’ve been too! Rudy, Wade & Kevin were all fantastic and beyond helpful & made the experience not as stressful!

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DealerRater May 10, 2024

everyone was super nice! Rudy, Wade & Kevin were beyond helpful & helped me get a car!

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DealerRater May 10, 2024

Exceptional and quick service. Staff was super friendly. Felt like home being in the lobby waiting.

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Google May 10, 2024

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Google May 10, 2024

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DealerRater May 10, 2024

Great service and very efficient and got what I needed done in a timely manner.

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DealerRater May 10, 2024

I appreciate the courteous service at Rusty Wallis Honda. It took a bit longer than I had initially anticipated, but Tin Tran , my service advisor kept me informed of the work in progress.

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Google May 10, 2024

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DealerRater May 9, 2024

Service was completed promptly and efficiently … greeted very quickly … was in and out in less than an hour

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Google May 8, 2024

This was a painless experience, I was in and out in no time! I’ll definitely be back for all my service needs.


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