I had a recall on my car that I needed to have checked out. I went to the dealer I bought my car from but they advised the parts were on backorder and that was that. I called up Rusty Wallis to see if they could look at my car and they told me upfront they can and could either fix it or at least see if it needed another part that was on order. Got an appointment the next day, a weekend at that! I got there and got greeted and taken care of quickly. Got quoted an hour to look everything over and it actually took alittle less than that. Turns out my car was fine and didn't need anything adjusted with the recall but at least they looked at it to confirm instead of turning me away like Lute Riley. The waiting area was extremely nice, clean, and plenty of snacks, drinks, etc. All the staff was extremely nice and friendly. I may end up switching dealerships. :) Thanks again y'all!
Excellent service. To the point, no waited time.Our sale person was patient with us.and did a wounderful job
I’ve had lots of negative experiences with service departments in the past, Misty was so very sweet and Julian took great care of me and my car! I will continue to go back to Rusty Wallis for all my Honda needs
The best place to maintain cars Treated well good place good staff Thank you for them
The service was excellent and I really appreciate the treatment I received.
Excellent service and very distinguished and fast staff at work. This is my third visit for simple car maintenance. However, they are very nice at work and dealing for an appointment and no delay in work. I highly recommend visiting them.
Jason, the Service Manager at Rusty Wallis Honda provided me with outstanding customer service. He followed up with me as he said he would. The work on my car was completed in a timely manner. The service provided to me by all other employees in the service department was excellent. I was very satisfied with the work performed on my vehicle.
The work is always quick and complete. The employees are competent and friendly. It’s always nice to go there.
Zan and Bernard helped us secure a great deal on a car in a time of need! These are honest and sincere people who excel in customer service.
Had an amazing experience, thanks to Zan, Bernard, and Manny. Lots of great people at this dealership willing to answer all your questions, and make sure you leave with a car you’re 100% satisfied with. never had such amazing customer service before, thank you to the Rusty Wallis Honda team
I had a great experience at Rusty Wallace they fixed my tire came at work
My husband and I had a excellent experience buying our new car. Carlos helps us with all the processes, Thanks
Ronald Stewart is a fantastic service advisor.
The staff was kind and the work done on my car was great!
The advisor kept me informed about the status of my car. He discussed with me all the things that they checked on my car. The atmosphere was nice and pleasant.
This was the best car buying experience ever. Mr. Eric Collier was extremely attentive and knowledgeable. He took the time to answer all my questions and help alleviate my concerns. Definitely 1st class service. I feel confident referring family and friends to him and look forward to working with him again.
Service was excellent and fast. Cecilia provided excellent explanation of the service provided and answered all of our questions.
Excellent service, very kind people ,they getting done my oil change about 45 min and did a multi-point inspection,they told me everything it’s good with my car,definitely I’m gonna come back again for another service when my car needed,thank you.
(Translated by Google) Very good service (Original) Muy buen servicio
Alex did a great job as did the finance team.
Excellent service department. Identified the issue, got the needed part in quickly, did the repair well. That gets you up to 4 stars. The 5th is for the people in service: friendly, going the extra mile, considerate of customers’ needs.
I took my car to Rusty Wallis at the last minute before thanksgiving and they took care of my car professionally and thoroughly. The servicemen were very nice, professional and excellent. I have been going here for years and nothing change—-service is great… people are nice and they are professional. I would recommend this place to everyone.
(Translated by Google) Professional and fast people. I felt like I was in formula 1 (Original) Gente profesional y veloces. Me sentí como en fórmula 1
Excellent and speedy service! This is the place to go to get your car serviced! So impressed!
I recently had my car serviced, and I'm impressed with the exceptional customer service. The staff was knowledgeable and communicative, keeping me informed throughout the process. The service was completed promptly, and I noticed a significant improvement in my car's performance. Overall, a positive experience, and I highly recommend their reliable and efficient service.
Welcome to Rusty Wallis Honda
Thank you for choosing to trust us at Rusty Wallis Honda with your purchase. We would be honored to earn your maintenance and repair business for the life of your vehicle.
Our family has been a part of the automotive industry in the DFW area for over 60 years. We are proud to have the opportunity to provide our customers with world-class service for three generations and counting.
Please feel free to contact one of our team members if there is anything we can do to improve your experience with us.
From our family to yours,
Rusty, Jeff, and Jessica Wallis
New Vehicles or Used, We Got You Covered
If you’re looking at a Honda dealership in Dallas, Texas, you might be looking for new or used vehicles. If you’re looking for a new vehicle, we’re proud to tell you that our selection is great among Honda dealerships in Dallas, and we’ve got financing solutions for just about everyone.
If you’re looking for a Honda dealership near Garland that specializes in used vehicles, we’ve got your back on that front as well. Check out our used vehicle specials to get a grasp on what we can do for you!
We’re Service & Parts Experts, Too!
A Honda is a fine vehicle that’s built for the long haul. However, it’s an inevitability that you’ll have to get your vehicle serviced for regular maintenance, and your choice in maintenance destination matters. When you go to our Dallas dealership, you’ll be able to save money on service specials, take advantage of our top-quality OEM parts, and schedule service online to save a step in the process.
We’re Ready to Serve in Dallas
If you’re in Mesquite, and you’re looking for a quality Honda, we hope to be the team that delivers you what you need on your terms. Contact us today on our web form to get in touch with someone from our team who’s ready to help you make the right choice in the car-buying game.