Greg Fine (Service Adviser) was attentive, courteous, and customer-oriented during my visit to Rusty Wallis Honda at Shiloh and I-635 in Dallas. My car was towed to the dealership. After I informed Greg of the problem, involving what appeared to be a fiberglass shield/barrier, behind the front bumper grille and in front of the engine, dragging the ground on the left side of the car, Greg took a look under the car and diagnosed the problem, indicating we can take care of that in the Express Service area. My car was dropped off at approximately 11:00 a.m. on 05/26/22, and I drove away from the dealership at 12:25 p.m. I would say my visit was very timely. Greg went over the actions taken on repairing the above-mentioned problem, plus a couple of other requests not related to my car having been towed to the dealership, and he went over the costs of the above items, including the amount due. In conclusion, just another quality-related service facilitated by Greg Fine and a good outcome at RWH.

It was a great experience and Mr Eric helped with his wealth of experience to buy a new car. I’m enjoying my car.

Customer friendly and very professional. Kept me posted on the status of the car. Will return again...

I would like to say thank you for your help and experience to help me out with my new car all the staff was vary nice and friendly Thank you I would send you any one that needs a new car.

Fernando is incredible. My entire experience was great. Will continue to take my business solely to Fernando

Excellent service

Spoke with Darryl in the parts department regarding replacing a weather strip. Darryl took the time to help me identify the specific part that I was needing, confirmed there was one available, and pulled it for me while I made my way there. Great customer service.

John Hargis is my man. I live this dealership and the service provided. Just need more car options. I wanna Civic

Awesome service and much thanks to Eric Collier for helping me get my first vehicle. Great assistance and very understandable. The whole process of the vehicle was fast. Much thanks!

Customer service is great. Service advisor took the time to explain the service completed on my vehicle.

It was absolutely amazing the service was incredible and Dzan helped me with everything i needed and got the price where i wanted it

Thank you so much for the service and recommendations on the care of my car.

My service Advisor, Brian S, was informative as my issue ended up being an insurance claim. He kept me updated, and I appreciated that. Thank you, Brian! You went above and beyond. I plan to return.

Our salesman , Dakota was excellent!!!! Answered all our questions and Everything went very smooth!!!

Great people to work with. Does an excellent job in a timely manner without a whole lot of wait time.

The staff is very courteous and their customer service skills are super. I would like to see more women 🙂

Muy profesionales amables es mi segundo carro que compro a pesar que ay poco inventario

Was spending the weekend in Mesquite when my Odyssey started giving me trouble. It was a sticky situation since I was staying at a hotel with my 11-year-old, didn’t have anyone to help me out or get me to and fro, and we had an important even we couldn’t miss while there. But it all worked out! They were fast and friendly and Brian/Bryan patiently walked me through all my options. They also offered me shuttle service which was *extremely * helpful. The customer waiting area is comfy and well appointed. My son and I watched a lot of HGTV while we waited. They had water and snacks. I couldn’t have asked for a better experience.

Eric helped so much when it came to me buying a car. Would definitely recommend they really help you out.

Greg was a very helpful and friendly service advisor. We had a great experience overall.

The best sale person to work with no pressure at all. I have a good experience to buy at this dealership.

After making a phone appointment the day before, I took my Honda Fit into the dealership @ 1:00p. on a Wed. to get an oil change & filter. Ray was the service person that handled the servicing of my car. In the time I waited, I had a light lunch from food bar & the vending machine. Ray had my car ready within the hour, & the final service charge was the same as the origional discounted price quoted to me. Nice.

I always have a great experience when visiting this dealership. Everyone there is extremely friendly and helpful and always has kind words. All in all you feel a great atmosphere every visit.

I originally called the Aliana helped me and got me in the door from there john williams helped me and was extremely polite, friendly, honest and attentive with me all the way till the end. all while helping 3 other customers at the same tome. john needs a raise.

Easiest purchase I ever had. Staff helped and no bait and switch. Gave me numbers and no games.